At Jumaa, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy to understand how and when your products will be delivered.
1. Shipping Locations
We currently deliver across India. For remote or restricted areas, delivery availability may vary.
2. Order Processing Time
Orders are processed and dispatched within 1–3 business days after confirmation. Orders placed on Sundays or public holidays will be processed the next working day.
3. Delivery Time
Standard delivery time is 3–7 business days depending on your location. Delays may occur due to unforeseen circumstances or high demand.
4. Shipping Charges
- Free shipping is available on orders above a certain value (as specified during checkout).
- Orders below the minimum value may incur a nominal shipping fee, which will be displayed before payment.
5. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or email to monitor the status of your delivery.
6. Delivery Partners
We partner with trusted courier services to ensure timely and safe deliveries.
7. Delayed or Missed Deliveries
If your package is delayed or not delivered within the estimated time, please contact our support team. We will work with the courier to resolve the issue promptly.
8. Damaged Packages
If your package appears tampered with or damaged, please refuse delivery and contact us immediately.
9. Contact Us
For any shipping-related queries:
📧 Email: jumaafashions@gmail.com
📞 Phone: 6309927454